Shipping & returns information
At Eavyon Hair, we want you to love your purchase and have a smooth shopping experience. We pride ourselves on offering stylish wigs, high-quality lashes, and trendy purses to help you express your personal style. Here's everything you need to know about receiving your fabulous new items and our exchange policy.
Your shipping & exchange questions answered
We've compiled answers to common questions about shipping and our exchange policy to make your Eavyon Hair experience as clear and enjoyable as possible. Your satisfaction is important to us!
How quickly can I expect to receive my Eavyon Hair order, and what are the shipping costs?
Orders from Eavyon Hair typically arrive within 3-5 business days. Shipping costs are approximately $8, though this may vary slightly depending on the package size of your wigs, lashes, or purses.
What is Eavyon Hair's policy if I change my mind or am not happy with a product?
Eavyon Hair does not offer returns. However, we may be able to arrange an exchange if you contact the owner directly. Please note, if an item has been worn (including wigs or lashes), no exceptions can be made for an exchange or return.
Are there any specific rules for exchanges, such as items needing to be unused or in original packaging?
Yes, for any exchange to be considered, the item must be unused and returned in its original packaging. This applies to all products, including wigs, lashes, and purses; opened or used items cannot be exchanged.
Can I track my Eavyon Hair order?
Once your order is shipped, you will receive a tracking number via email so you can monitor its journey to your doorstep. Please allow up to 24 hours for the tracking information to update after you receive the notification.
What should I do if my Eavyon Hair order arrives damaged?
In the unfortunate event that your Eavyon Hair order arrives damaged, please contact us immediately at [[email:Fatimalw314@gmail.com] within 24 hours of receiving it. Please provide photos of the damage and packaging so we can assist you promptly.
How do I contact Eavyon Hair about an exchange?
If you believe you qualify for an exchange, please contact the owner directly by emailing [[email:Fatimalw314@gmail.com]] . We will guide you through the process and determine eligibility based on our policy.
Do you ship internationally?
Currently, Eavyon Hair primarily ships within the United States from our location in La Porte, Indiana. For international shipping inquiries, please contact us directly at [[email:fatimalw314@gmail.com]] to see if special arrangements can be made.
What payment methods do you accept for Eavyon Hair orders?
Eavyon Hair accepts various secure payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and other online payment options. All transactions are processed securely to protect your financial information.
Shop with confidence at Eavyon Hair
We are committed to providing you with stunning wigs, high-quality lashes, and trendy purses that help you elevate your look and express your personal style. Understanding our shipping and exchange policies ensures a smooth and enjoyable shopping journey with Eavyon Hair. We're here to help you look your best!